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Executive Certificate in Leadership and People Management

IntroductionModule 1Module 2Module 3Module 4Module 5Module 6Testimonials
 
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Executive Certificate in Leadership and People Management
 

 

The hallmark of a great leader is the ability to lead and inspire others to reach greater heights.

The development of a capable individual contributor to a successful leader of others is one of the most rewarding career stages.

The Executive Certificate in Leadership and People Management explores the important management facets such as personal effectiveness in senior roles, leading strategies development and implementation, managing change in a diverse, challenging and rapidly evolving business environment, communicating effectively and developing talents. It is a dedicated programme for leaders and high potential managers to enhance their ability to manage with competence and lead for personal and organisational success.

 
 
 
Schedule (Intake 7 / 8)
Module 1 :   Leadership for Strategic Impact       01 – 03 October 20187     Fully Subscribed
        16 – 18 April 20198   Confirmed to Commence
Module 2 : Talent Management for Business Leaders   07 – 09 November 20187    Fully Subscribed
        22 – 24 May 20198   Confirmed to Commence
Module 3 : Becoming a Whole Leader   05 – 07 December 20187   Fully Subscribed
        17 – 19 June 20198   5 Seats Left
Module 4 : Facilitating Innovation and Leading Change
(formerly known as Taking Risk out of Risk –
for a Change!)
       28 – 30 January 20197
26 – 28 August 20198
  Fully Subscribed
Open for Registration Now
Module 5 : Role of Effective Managers – Connecting the Dots!   27 February – 01 March 20197   Fully Subscribed
        29 – 31 July 20198   Open for Registration Now
Module 6 : Driving Performance Excellence   18 – 20 March 20197   Confirmed to Commence
        25 – 27 September 20198   Open for Registration Now

(Superscript shows the intake no. e.g. YYYY8 stands for intake 8)
 

Waiting List: From time to time, seats in current or upcoming intakes may be opened up. Please email cps@smu.edu.sg your (i) full name, (ii) job designation, (iii) company name, (iv) contact no. and (v) intake (all modules) / selected module(s) & class dates, as well as all the following documents, to be registered on our waiting list.

1. Highest qualification certificate (scanned copy); and
2. Updated Curriculum Vitae (indicating managerial experience & no. of direct reports); and
3. Complete organisational chart showing your current position

 
 
 

Powerful Partnership - Academia and Practice

  SMU has partnered Mercer to jointly design and deliver the programme. The unique partnership offers participants the  powerful combination of the best in class research and industry practices that are globally oriented, with special relevancy to the Asian business environment.

 

Who Should Attend

Middle to senior level executives who wish to:

  • enhance their leadership and people management skills and
  • extend their competencies to lead with purpose.

 

Pre-requisites

Participants should:

  • ideally be a Head of Department or senior business executive with more than 5 years of significant managerial responsibilities; or
  • business leaders who demonstrate exceptional leadership potential in their course of work; and
  • have direct reports

 

Participants’ Profiles (Intake 1 to 5)

 
 
 

Programme Structure

 

Instructional Methods & Expectations

Instructional Methods

Leveraging on SMU’s distinctive pedagogy for interactive, discussion driven and thought provoking seminar-style teaching, and Mercer’s experience in helping clients achieve lasting impact and measureable results in business performance in more than 125 countries, we aim to provide our participants with the ability to translate the learning and insights into practice at the workplace. A variety of teaching methods such as experiential learning, role plays, case discussions, presentations, exercises, assignments and oral questioning will be employed by the programme’s faculty in the training sessions. There will also be formal assessments for every module which serve to assess a participant’s understanding of the subject matter.

 
Learning Activities

Aside from the seminar styled teaching method used in class, there will also be extensive use of experiential learning methods to put into practice the theories that have been learned. Normally, such learning activities will be done in groups.  Every time that you are required to do work in a group, you will be randomly assigned so that opportunities will be created for you to know your fellow classmates for the purposes of networking plus observing their participation and contribution in class.

 

Formal Assessments

There will be a variety of assessments for each module which include, but not limited to presentation, written assignment, class exercise, case studies analysis and individual written assessment.  

 

Programme Registration

Registrants are required to submit the following supporting documents via the registration system at the point of registration:

1. Qualification certificate(s) (scanned copy); and
2. Updated Curriculum Vitae detailing managerial experience and number of direct reports; and
3. Complete organisational chart showing the registrant's position;
4. Any other supporting documents e.g. company's recommendation letter

 
 
WSQ Accreditation 

This programme is accredited under the Leadership and People Management (LPM) WSQ Framework which focuses on bolstering leadership and people management practices in Singapore.  Statement of Attainment (SOA) is awarded upon passing of the assessment and successful completion of each module.  For the LPM Skill Standard each module is aligned to as well as SOA awarded, please refer to the module details (click on the "Module" tabs above).

 
Certification

For each module, participants have to meet a minimum attendance rate of 75% and are required to complete the assessments.  Only upon passing of the assessments and successful completion of each module, will participants be issued a Certificate of Completion.

The Certificate of Completion incorporates the Statements of Attainment (SOAs) awarded under the Leadership and People Management Framework of the Singapore Workforce Skills Qualifications (WSQ) system.

In order to be awarded with the Executive Certificate in Leadership and People Management, participants are required to complete all 6 modules within a maximum duration of 3 years.

 
Venue

Singapore Management University

 
 

 

Fees

Full fee per module:
SGD2,728.50 (incl. 7% GST) per person

 

For Singapore Citizens / Permanent Residents
Fee per module payable to SMU after 70% SSG Funding:
SGD818.55 (incl. 7% GST) per person

 

For Singapore Citizens aged 40 years & above
Fee per module payable to SMU after 70% SSG Funding & 20% SkillsFuture Mid-Career Enhanced Subsidy:
SGD308.55 (incl. 7% GST) per person

 

For Singapore Citizens aged 35 years & above (13 years & above for Persons with Disabilities) and earning a monthly income of not more than SGD2,000  
Fee per module payable to SMU after 70% SSG Funding & 25% Workfare Training Support Scheme:
SGD181.05 (incl. 7% GST) per person

 

For SMEs* sponsoring their employees who are Singapore Citizens / Permanent Residents
Fee per module payable to SMU after 70% SSG Funding & 20% Enhanced Training Support for SMEs
SGD308.55 (incl. 7% GST) per person

 
Fees include tuition, course materials, instructor's fee, 2 tea break refreshments per day (excl. lunch) during the module and 1 assessment per person for each module.

Re-assessment fee at SGD481.50 (incl. 7% GST) per attempt, up to a maximum of 2 re-assessments per person for each module.  Please note that re-assessment fee is not supported by the SSG Funding.

The first re-assessment has to be taken within 2 weeks after the notification of result. The first re-assessment will be held on a weekday specified by SMU Academy and conducted from 6.30pm to 8.30pm.

 

SkillsFuture

SkillsFuture Credit:
Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to SGD500) to defray part of the course fee. With effect from 19 May 2017, SkillsFuture Credit claim will only be paid directly to the training provider from SkillsFuture Singapore.  Claim should be submitted via the Training Exchange (click here) and SMU Academy has to be informed on the Claim ID no. and claim amount in order for the correct payable course fee amount to be reflected on the invoice.  Please click here for the User Guide on how to claim for SkillsFuture Credit.

 

Absentee Payroll:
Companies who sponsor their employees for the programme are eligible to apply for absentee payroll via the SkillsConnect system.  For more information, please visit SkillsConnect.

 

*Enhanced Training Support for SMEs:
SMEs must meet all of the following criteria:

  1. Organisation must be registered or incorporated in Singapore
  2. At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
  3. Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
  4. Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  5. Trainees must be Singapore Citizens or Singapore Permanent Residents

 

Union Training Assistance Programme (UTAP)

All NTUC union members and self-funding are eligible for UTAP funding (up to SGD250 per annum).  Please click here for more information on UTAP and application. 

 

Programme Registration

Registrants are required to upload the following documents at the point of registration:

1. Highest qualification certificate (scanned copy); and
2. Updated Curriculum Vitae (stating managerial experience & current no. of direct reports); and
3. Complete organisational chart showing the registrant's position;
4. Any other supporting documents e.g. company's recommendation letter

 

Refreshments

Refreshments will be provided for the 2 tea breaks each day during the programme. Lunch is not provided. Refreshments provided are “no pork no lard”. If you have special dietary requirements, please inform us accordingly.

 
Programme Policies

Please click here for the programme policies on registration / substitution / deferment / withdrawal / refund.

 

Graduation 2017

SMU Academy celebrated the graduation of 80 participants of the Singapore Workforce Skills Qualifications (WSQ) accredited HR Graduate Certification (HR) and Executive Certificate in Leadership & People Management (LPM) programmes on 26 October 2017. The graduands received their graduation certificates from Dr Lim Lai Cheng, Executive Director, SMU Academy and celebrated the special occasion with fellow graduands, faculty members and guests.  Please click here to read more.

 

What our participants said about the programme:

Please click on the "Testimonials" tab above for more participants' comments.

 
 

 

 

 

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Leadership for Strategic Impact (Module 1)

Strategic leaders can impact at the highest level. They define the organisation’s future direction, taking into account the external environment and competitive forces to maximise value creation and position the organisation for success.

But what does it take to be a successful strategic leader? Why do some smart and experienced professionals stumble while others excel?

This module will assist in your evolution from manager to strategic leader. The course provides case studies and practical tools to help you think, communicate, and lead strategically to further organisational objectives. It covers areas such as contributing to organisational strategy, ensuring compliance with corporate governance requirements and providing direction to line managers.

 

 
Topics

  • Engaging Stakeholders in Strategy Development and Implementation
  • Involving the Right Stakeholders in Strategy Development
  • Presenting your Strategy to Garner Stakeholders’ Support
  • Corporate Governance
  • Employee Engagement
  • Situational Leadership and Coaching Techniques

 
Learning Outcomes

By the end of this module, participants will be able to:

  • contribute to organisational strategy development.
  • develop strategies to comply with corporate governance requirements.
  • model leadership and behaviours to demonstrate application of organisational values, behaviours and governance priorities effectively.
 

WSQ Accreditation

This module incorporates the Statement of Attainment (SOA) awarded under the Singapore Workforce Skills Qualifications (WSQ) system for the following Leadership & People Management (LPM) Skill Standard:

  • Lead Managers to Develop Organisational and Governance Strategies (LPM-VIS-501C-0)

 
WSQ Course Reference No.: CRS-Q-0026700-LPM
Funding Validity Period: 6 Apr 2018 - 30 Sep 2020
 

Class Schedule
Intake 7 Dates: 1 to 3 October 2018 (9.00am – 5.00pm)  Fully Subscribed

Intake 8 Dates: 16 to 18 April 2019 (9.00am – 5.00pm)  Confirmed to Commence

 

Facilitator

 

MAX EDWARDS
Mercer Affiliated Faculty

Over 25 years Max has worked across the Asia Pacific and Europe with senior leaders, groups and teams, helping them make sense of complex people and performance challenges that lead to more effective decisions, improved accountability and better business outcomes. Max understands at a practical level how organisations, job roles and work relationships operate to help individuals get their expertise used, achieve performance goals, positively influence others and optimise career transitions. Currently, Max works with clients in financial services, energy, mining, professional services, engineering, government, healthcare and not-for-profit sectors.  He has designed, convened and facilitated post-graduate executive development programmes to Masters level with a number of Australian business schools, including Melbourne Business School, DeakinCo. and the Australian Institute of Management.
 
Prior to founding his own consultancy, Max held senior consulting roles with Mercer’s Human Capital Division and Insurance Australia Group’s corporate organisation effectiveness team. Previously he had worked with Royal Bank of Scotland, Australian Unity, ANZ Bank, CGU Insurance, Medibank, AonHewitt, UniSuper, Sensis, O2 Ireland, ExxonMobil, BHPBilliton, Newcrest Mining, Orica, Hewlett Packard, EMC Europe, Open Universities Australia, CSL, Alfred Health Group, Australia Post, Melbourne Fire Brigade and a number of state government departments. 
 
Max has a Master of Business (Leadership and Organisation Dynamics), Graduate Diploma of Business (Organisation Behaviour) from Swinburne University, as well as Diploma in Education, and Bachelor of Science from Monash University.
 
 

 

REGISTER FOR THIS MODULE (INTAKE 8) 

 

 

 
 
Talent Management for Business Leaders (Module 2)

Successful organisations thrive on the sustained competitive advantage that comes from talent management practices that effectively attract, cultivate, position and reward its talent.  Talent management exists to maximise performance in support of the organisation’s goals.  In view of the shortage of top talent as well as stiff competition for talent, organisations are no longer only concerned about developing and replacing top talents.  Organisations have to focus on the attraction and cultivation of their best talent at all levels of the organisation.

In this 3-day module, we will address key human capital issues pertinent to the development of talent management strategies and processes that help organisations achieve sustainable competitive advantage and enhance employee engagement at all levels.  We will explore how an organisation’s business strategy, its values and culture inform talent management strategy.  Following that, we will examine talent management processes that include acquisition, cultivation, positioning and rewarding of employees to sustain a high-performance workforce. Case studies and experiential learning activities will provide the context for us to discuss any leadership challenges in implementing talent management practices at the workplace.

 

 
Topics

  • A High Performance Culture
  • Leadership in Talent Management
  • Assessing Talent and Performance
  • Acquiring and Onboarding High Potential Employees
  • Developing and Positioning High Potential Employees
  • Successful Talent Planning and Reviews

 
Learning Outcomes

By the end of this module, participants will be able to:

  • align talent management with organisational values and goals.
  • attract and retain talent.
  • develop and manage talent pool, and enhance employee engagement.
  • conduct talent reviews.
 

WSQ Accreditation

This module incorporates the Statement of Attainment (SOA) awarded under the Singapore Workforce Skills Qualifications (WSQ) system for the following Leadership & People Management (LPM) Skill Standard:

  • Develop Managers and High Potential Employees through Organisational Talent Capability Review (LPM-DEV-501C-0)

 
WSQ Course Reference No.: CRS-Q-0027892-LPM
Funding Validity Period: 6 Apr 2018 - 30 Sep 2020
 

Class Schedule
Intake 7 Dates: 7 to 9 November 2018 (9.00am – 5.00pm)  Fully Subscribed

Intake 8 Dates: 22 to 24 May 2019 (9.00am – 5.00pm)  Confirmed to Commence

 

Facilitator

 

DR MA KHENG MIN
Senior Lecturer of OB & HR, Lee Kong Chian School of Business;
Director, Undergraduate Admissions, Lee Kong Chian School of Business;
Admissions Director, SUTD-SMU Dual Degree, 

SMU

Kheng Min has extensive experience as a university lecturer, researcher and consultant in the field of leadership, human capital strategy and management.  Prior to joining SMU, she was a teaching faculty at the National University of Singapore (NUS).   She taught undergraduate and postgraduate programmes at both institutions.  Kheng Min also taught in customised HR programmes for senior business executives from the Asia Pacific region, in both the public and private sector. 
 
Kheng Min has a PhD in educational gerontology, and has been contributing actively to inform policies, practices and programmes that promotes Active Ageing in Singapore and Asia.  Her other research interests are in cross-cultural management and people management at the workplace.  Kheng Min is also actively engaged in literacy programmes and conferences to upgrade English and Chinese language proficiency in Singapore and Asia.        
 
Prior to her teaching career at the university, Kheng Min has more than 10 years of audit and management consultancy experience in Coopers & Lybrand (now PwC).  At the firm, she also had managerial responsibility over the Human Resources Development (HRD) and Organisational Development (OD) intervention programmes for accountants, consultants, and management staff, in the Singapore office and their London office (UK), where she was seconded for 3 years.  In addition, Kheng Min was a management consultant to client companies, specialising in the development and implementation of HRM, HRD and OD strategies and interventions.

 

REGISTER FOR THIS MODULE (INTAKE 8) 

 

 

 
 
Becoming a Whole Leader (Module 3)

Companies are increasingly focused on driving an aggressive growth agenda and prioritising innovation to deal with today’s fast moving, interconnected, complex, and globally diverse marketplace. As a result, expectations of leaders are higher than ever before. Consider these leader profiles:

• Has brilliant ideas but does not follow through to bring them to fruition.
• Is incredibly hard working but lacks the ability to collaborate with others.
• Is laser focused on ambitious goals but is afraid to take calculated risks.

Do these sound like successful leaders? The next great CEO? Not likely. Why? They are all partial leaders.

Whole leaders know how to leverage their strengths, but they can also recognise when a different approach is needed. This three-day module offers senior managers the knowledge and skills required for Whole Leadership. The module covers areas necessary for personal effectiveness in senior roles, such as effective collaboration techniques, influence strategies, and executive presence.

 

 
Topics

  • Whole Leadership Overview
  • Personal Brand and Executive Presence
  • Effective Communication
  • Team Alignment
  • Influencing Techniques

 
Learning Outcomes

By the end of this module, participants will be able to:

  • communicate effectively.
  • influence management team and organisation decision making.
  • develop own leadership style and capability.
 

WSQ Accreditation

This module incorporates the Statement of Attainment (SOA) awarded under the Singapore Workforce Skills Qualifications (WSQ) system for the following Leadership & People Management (LPM) Skill Standard:

  • Develop Self to Maintain Professional Competence at Senior Management Level (LPM-PER-501C-0)

 
WSQ Course Reference No.: CRS-Q-0026701-LPM
Funding Validity Period: 6 Apr 2018 - 30 Sep 2020
 

Class Schedule
Intake 7 Dates: 5 to 7 December 2018 (9.00am – 5.00pm)  Fully Subscribed

Intake 8 Dates: 17 to 19 June 2019 (9.00am – 5.00pm)  5 Seats Left

 

Facilitator

 

DR WIBOON ARUNTHANES
Mercer Affiliated Faculty

For over 20 years, Wiboon has worked with LVMH Wines and Spirits as their Regional Director and Managing Director for various Asian markets, responsible for all business functions and P&L.  During the period, Wiboon continues to share his expertise with MBA students and is currently a visiting professor on “Strategic Brand Management”. He also has led and participated in a number of internal management coaching and training programmes at LVMH.
 
Wiboon was the Regional Director of MH Asia Pacific and led a team of over 10 Managing Directors, Regional offices' Finance and HR Directors and more than 600 employees in South East Asia and India.  The region was one of the fastest growing for MH Asia Pacific.  He has founded MH Taiwan and served as its first Managing Director. MH Taiwan went on to become one of the top ten largest global markets for MH.  Wiboon also served as the Marketing Director for MH Thailand, which he led strategic branding and marketing plan for the fast growing market. 
 
Academically, Wiboon is currently a Visiting Professor of the MBA programme of the Thammasat University in Thailand. Before joining the industry, he was an Assistant Professor of Marketing & International Business at the Washington State University.  He has a PhD in Business Administration (Marketing & International Business) from the University of Maryland, Master in Business Administration from Thammasat University and Bachelor of Engineering from the Chulalongkorn University, Thailand.
 
 

 

REGISTER FOR THIS MODULE (INTAKE 8) 

 

 

 
 
Facilitating Innovation and Leading Change (Module 4)

“Innovation is the lifeblood of any enterprise.” Through this module, you will find out what that means in practice and how to be an entrepreneur without changing jobs. Prime Minister Lee Hsien Loong warned against ‘navel gazing’ – the “Hello Kitty” campaign fiasco and the Singapore’s “fish ball stick” story both illustrate the need to adopt a wider and more ‘strategic thinking’ approach. You will learn how to create an environment that encourages risk taking and enterprising behaviours overcoming the “kiasu” and “kiasi” culture. You will also learn how to reduce defensiveness and evolve a learning organisation culture, adaptive in surviving in a VUCA (Volatile, Uncertain, Complex and Ambiguous) world, as well as apply strategic, “zoom out” Systems Thinking to avoid the “domino effect” of unintended consequences. After weighing risks and rewards, you will see opportunities for innovation and change. You will have fun learning from others and working on practical real-life challenges.

Note: This module is formerly known as Taking Risk out of Risk - for a Change!.  It is recently renamed Facilitating Innovation and Leading Change after it has been aligned to the new 'Facilitate Innovation and Lead Managers to Manage Change' (LPM-CHG-501C-0) Skill Standard under the Leadership & People Management (LPM) Skills Framework. 

Please note that more emphasis will now be given to facilitating innovation and leading change, and the coverage on risk will be reduced, given what is stipulated in the Skill Standard.

 

 
Topics

  • Taking Calculated Risk
  • Identifying Opportunities for Innovation
  • Applying Systems Thinking
  • Managing Change by Successfully Executing Strategies
  • Creating a Learning Organisation

 
Learning Outcomes

By the end of this module, participants will be able to:

  • create an environment conducive to taking risks.
  • identify opportunities for change and innovation.
  • apply Systems Thinking to facilitate change and innovation.
 

WSQ Accreditation

This module incorporates the Statement of Attainment (SOA) awarded under the Singapore Workforce Skills Qualifications (WSQ) system for the following Leadership & People Management (LPM) Skill Standard:

  • Facilitate Innovation and Lead Managers to Manage Change (LPM-CHG-501C-0)

 
WSQ Course Reference No.: CRS-Q-0026703-LPM
Funding Validity Period: 6 Apr 2018 - 30 Sep 2020
 

Class Schedule
Intake 7 Dates: 28 to 30 January 2019 (starts 9.00am & ends between 5.30pm to 6.00pm) Fully Subscribed

Intake 8 Dates: 26 to 28 August 2019 (starts 9.00am & ends between 5.30pm to 6.00pm)  Open for Registration Now

 

Facilitator

 

ELIZA QUEK
Director, Terrific Mentors International
Affiliated Faculty, SMU Academy

Eliza brings with her a wealth of Transformational Leadership experience in both private and the public sector. As internal consultant to Esso Singapore, Exxon Chemicals and Esso Eastern Inc., she enabled teams to resolve conflicts and align performances to ensure seamless and synergistic operations. In Singapore Press Holdings, she established a competency based Performance Management, Talent Development and Succession Planning system.  Eliza has been training for DELL regularly in their Hi-Potential Managers Programme which she touches on topics such as transformational leadership and change management in a globalised world.
 
Eliza is on the Barclays Global Faculty and clients in the financial industry include Standard Chartered Bank, HSBC, UOB, BNP Paribas Malaysia, OCBC, Deutsche Bank, Chase Manhattan Bank, American Express, RBS, Allianz Asia Pacific, the Singapore Institute of Directors and Khazanah where she coached C Suite, senior management and high potentials.  Eliza is also a member of the BP Global Faculty and has conducted training for DELL, Diageo, Tesco, Philips, Hyatt Regency Asia Pacific, Westin Hotels, Eka Chemicals, Deutsche Post DHL, SingHealth etc.

 

REGISTER FOR THIS MODULE (INTAKE 8) 

 

 

 
 
Role of Effective Managers – Connecting the Dots! (Module 5)

At the transformational leadership level, where the span of control is larger and the focus is on the larger department or division, this module takes on another level. This is the level where there is stronger control over how the department/division will be shaped. In other words, on a personal level, this is the level where the need to develop and maintain business and professional networks takes on a more urgent tone. In addition, instead of managing workforce diversity, one now encourages it. Hence in this module, the focus is on how one can actively shape the direction of the division.

The framework for this module focuses on larger issues that begin with understanding one’s role in the organisation as that of a super network connector, both for key stakeholders within and outside the organisation to facilitate the seamless interaction between key internal and external stakeholders. In other words, the manager at this level is no longer only focusing within the organisation. Understanding and developing this role will necessitate the re-examination of the group/organisational culture, and more importantly learn how to enact change management. Change management is a key focus at this level as the shaping of the group/organisation demands skills in engagement, buy in and execution. An understanding of how culture is facilitated by practices of the organisation also is important and there will be a module that analyses and evaluates how organisational human resource policies frame one’s perception of what the organisation values. In turn, this is also the area where one can actively encourage workforce diversity and in the process work out potential conflict areas that can be better managed, both at the interpersonal and at the organisational level. In summary, this module takes on an in-depth analysis of how policies can be shaped to reflect the key values of the organisation. The manager at this level is the one who will be equipped to do so.

 

 
Topics

  • The Manager as the Super-connector
  • Building your Networks
  • Managing your Networks
  • Leveraging your Networks
  • Championing Diversity
  • Resolving Conflicts

 
Learning Outcomes

By the end of this module, participants will be able to:

  • develop and maintain business and professional networks.
  • encourage workforce diversity.
  • manage conflict.
 

WSQ Accreditation

This module incorporates the Statement of Attainment (SOA) awarded under the Singapore Workforce Skills Qualifications (WSQ) system for the following Leadership & People Management (LPM) Skill Standard:

  • Foster Business Relationships and Organisational Diversity (LPM-RLT-501C-0)

 
WSQ Course Reference No.: CRS-Q-0026698-LPM
Funding Validity Period: 6 Apr 2018 - 30 Sep 2020
 

Class Schedule
Intake 7 Dates: 27 February to 1 March 2019 (9.00am – 5.00pm)  Fully Subscribed

Intake 8 Dates: 29 to 31 July 2019 (9.00am – 5.00pm)  Open for Registration Now

 

Facilitator

 

DR TAN HWEE HOON
Associate Professor of OB & HR, Lee Kong Chian School of Business, SMU

Hwee Hoon earned her PhD in Management from the Krannert School, Purdue University in December 1996. She taught at the School of Business at the National University of Singapore from June 1990 to November 2005 and was the Head of the Department at NUS between 2004 to 2005. Hwee Hoon has been with the Lee Kong Chian School of Business of the Singapore Management University since December 2005. Hwee Hoon’s research interests are in the areas of interpersonal trust, cross cultural awareness and emotional management at the workplace. She has published in many international journals, including the Academy of Management Journal, Strategic Management Journal, Journal of Applied Psychology, Human Relations and many others. She was also the Asia-Pacific Editor of the Journal of World Business from 2000-2004. Hwee Hoon is also actively involved in Executive and Professional Teaching, both in English and Chinese and has trained for major organisations in Singapore and China such as the Monetary Authority of Singapore, SingTel, SIA, Kerry Oils and Alcatel Asia Pacific. She also consults for organisations such as the Singapore Tourism Board, IE Singapore and the Asia-Pacific Economic Cooperation. Hwee Hoon is the Programme Director of SMU Executive Certificate in Leadership and People Management programme.
 

 

 

 

REGISTER FOR THIS MODULE (INTAKE 8) 

 

 

 
 
Driving Performance Excellence (Module 6)

At the end of the day, it all comes down to results. But what is a leader’s role in ensuring both short term and long term value for the organisation?

Building leadership capabilities is a powerful way to win competitive advantage. In today’s challenging business environment, great leaders are able to secure short-term wins as well as build growth engines for the future. They drive execution through disciplined planning and set high standards for themselves and their teams.

This module covers competency areas such as developing business plans, mitigating risks, enhancing team effectiveness, and managing group and individual performance – critical elements in the relentless pursuit of performance excellence that leads to strong and sustainable results.

 

 
Topics

  • Effective Business Planning
  • Minimising Risks in Business
  • What and How of Performance
  • Assessing Team Performance
  • Performance Management Cycle and Best Practices
  • Rewarding Performance

 
Learning Outcomes

By the end of this module, participants will be able to:

  • develop business plans to achieve success.
  • drive the implementation of strategies to manage and reward performance.
  • monitor divisional performance.
 

WSQ Accreditation

This module incorporates the Statement of Attainment (SOA) awarded under the Singapore Workforce Skills Qualifications (WSQ) system for the following Leadership & People Management (LPM) Skill Standard:

  • Monitor Divisional Performance and Develop Reward Strategies to Facilitate Achievement of Results (LPM-RES-501C-0)

 
WSQ Course Reference No.: CRS-Q-0026702-LPM
Funding Validity Period: 6 Apr 2018 - 30 Sep 2020
 

Class Schedule
Intake 7 Dates: 18 to 20 March 2019 (9.00am – 5.00pm) Confirmed to Commence

Intake 8 Dates: 25 to 27 September 2019 (9.00am – 5.00pm)  Open for Registration Now

 

Facilitator

 

LEONG KWONG YEE
Mercer Affiliated Faculty

Kwong Yee has a strong global understanding and experience of business practices and cultures, skilled at establishing credibility with senior executives and in discussing complex, client business issues, particularly around talent management and driving business performance.

He has led very capable and experienced specialists in helping clients, both external and internal, with issues of executive education, talent management, leadership development and workforce optimisation.

Prior to founding TAO Consulting, Kwong Yee worked at Mercer, firstly as the Managing Director and Region Market Development Leader for East China, based in Shanghai and then led Mercer’s Talent & Diversity COE for Growth Markets region covering Asia, Middle East, Africa and Latin America.

Kwong Yee was the Business Development Director for DDI Mainland China and Hong Kong, working directly with key DDI clients and consulting with clients to identify needs and propose solutions, specifically in the areas of talent and succession management, development, and selection. Kwong Yee also worked as VP of Sales, Greater China in SHL, based in Hong Kong.

He graduated with Executive Masters in Business Administration from Columbia University, London Business School, Hong Kong University Business School and Bachelors of Arts (Philosophy) from The National University of Singapore.  He is currently enrolled in Human and Organisational Development PhD programme at Fielding University.

 

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What Participants Say

 

“Excellent facilitators. Would join more modules.”

Ken Lim
Director
Hilton Worldwide
 
 
“Thanks SMU for organising this sort of useful training in Singapore.”

Tong ZiQian
Board Director
Pfizer Singapore Trading 
 
 
“New insight. Show practical approach.”

Ken Liew
General Manager
Wing Tai Retail
 
 
“Models, use of corporate terminology & thinking were very real, practical and relevant... Facilitator is very experienced and engaging!”

Goh Choo Beng
Medical Director

GlaxoSmithKline
 
 
“Very, very insightful. Excellent choice of presenter / trainer.  A big thank you to all organisers! Well done!!!”

Isaac Tan
General Manager

Big 3 Productions
 
 
“All topics were useful as each of them had content that was thought provoking and to take back to real life.”

Guruswamy Mani
Country Manager
Reed Specialist Recruitment Malaysia Sdn Bhd
 
 
“Kudos to the trainer.  Eliza Quek puts much of effort and sincerity in her class and teaching.  Her knowledge is amazing.”

Nelieth Raghu Nambiar
Head, Pizza Hut Operations
Pizza Hut Singapore

 

“Assessment lab with each team doing presentation at the end of each day is great.”

Lim Yong Wah
Director, Project Management
Dou Yee International

 

“Overall, the programmes are intensive but beneficial.  Environment is conducive, facilitators are experienced, participants are strong and coordinators are efficient.”

Goy Soon Heng
HR & Operations Director
CD Imaging

 

 
 
 
 

Last updated on 12 Dec 2018 .